Integrations · Calls, chat and social
RingCentral
Phone system call logs and analytics (RingEX), and contact center campaigns and leads (RingCX).
What Metric Sensei reads
- Users, call queues and phone numbers
- The company call log, call analytics and recording details
- Text messages
- RingCX dial groups, campaigns, queues, agents, leads and interactions
What it can change, with permission
Only on connections where an admin allows changes. Risky changes show a preview and wait for confirmation.
- Send a text message
- Add RingCX leads and pause, reset or cancel them
How to connect
Sign in with RingCentral. You can limit the source to chosen extensions, or RingCX sub-accounts and campaigns. Calls are matched to the visit that led to them, and inbound calls can be sent to the ad platforms as conversions. New events can arrive as they happen.
Used by
Services that use RingCentral.
Every data source is included with every service at no extra cost.
Analytics
Simple web and app analytics, with GA4 and your ad accounts in the same reports.
Dashboards
Live dashboards from every source, built by hand or by AI, shared by link, email or office TV.
AI Services
Ask anything about your data in plain English. It answers with the numbers and does the work.
Network Monitoring
Watch routers, switches, servers and websites, and get alerted when something breaks.
Attribution
See which ad, email or search brought in each lead, call and sale.
API/MCP Gateway
One API and MCP server for every connected account, for your own code and AI agents.
Offline Conversions
Send the sales, qualified leads and won deals that happen offline back to the ad platforms, by rules you control.